CONNECTING CUSTOMERS SMARTER.
Run a modern call center that resolves issues in seconds – without sacrificing empathy. ADCALL pairs AI routing with human escalation, so every customer gets the right outcome, faster.
CONNECTING CUSTOMERS SMARTER.
Run a modern call center that resolves issues in seconds – without sacrificing empathy. ADCALL pairs AI routing with human escalation, so every customer gets the right outcome, faster.
CONNECTING CUSTOMERS SMARTER.
Run a modern call center that resolves issues in seconds – without sacrificing empathy. ADCALL pairs AI routing with human escalation, so every customer gets the right outcome, faster.
Why ADCALL
Quality, speed, and scale for modern CX.
Well-Trained and Experienced Executives
24×7 Availability
Services Available In More Than 12 Languages
Accurate and Prompt Reply To The Queries
Cost-Efficient Services
We understand the growing requirement of service providers and we specialise in servicing such quick and effective mode of communication. Give us an opportunity to showcase our effectiveness.
SECTOR EXPERTISE
Support that scales with your business
Choose the model that fits your operations – then let our teams handle the heavy lifting.
Inbound Call Services
Handle every customer call with care
24/7 live agents, intelligent IVR routing, and real-time dashboards – so no call goes unanswered.
- Dedicated support lines
- Smart call routing
- Real-time analytics
Tech Support
Expert technical troubleshooting
Tier 1-3 support coverage that resolves software and hardware issues before they impact your customers.
- Multi-tier escalation
- Remote diagnostics
- Knowledge base integration
Outbound Services
Strategic lead generation at scale
Telesales, structured follow-up campaigns, and B2B prospecting – all managed by dedicated outbound specialists.
- B2B lead generation
- Campaign management
- Performance tracking
Market Research
Data-driven customer insights
Comprehensive market research, customer surveys, and business intelligence gathering — all managed by experienced analysts who turn raw data into actionable strategy.
- Customer satisfaction surveys
- Competitor analysis
- Trend forecasting
Industries
Industries We Serve
Deep vertical expertise to build partnerships based on real-world understanding of your industry.
Automotive
ADCALL brings a full suite of solutions that enhance customer experiences, reduce operational costs, and foster brand loyalty. From lead generation to after-sales support, we help automotive companies build lasting customer relationships.
Our dedicated teams manage inbound inquiries, service appointment bookings, warranty support, and roadside assistance calls — ensuring every customer touchpoint reflects your brand’s commitment to excellence.
We also support outbound campaigns for new vehicle launches, test drive scheduling, customer satisfaction surveys, and loyalty program engagement. With multilingual capabilities and 24×7 availability, ADCALL helps automotive brands stay connected with their customers at every stage of the ownership journey.
Automotive
ADCALL brings a full suite of solutions that enhance customer experiences, reduce operational costs, and foster brand loyalty. From lead generation to after-sales support, we help automotive companies build lasting customer relationships.
Our dedicated teams manage inbound inquiries, service appointment bookings, warranty support, and roadside assistance calls — ensuring every customer touchpoint reflects your brand’s commitment to excellence.
We also support outbound campaigns for new vehicle launches, test drive scheduling, customer satisfaction surveys, and loyalty program engagement. With multilingual capabilities and 24×7 availability, ADCALL helps automotive brands stay connected with their customers at every stage of the ownership journey.
Automotive
ADCALL brings a full suite of solutions that enhance customer experiences, reduce operational costs, and foster brand loyalty. From lead generation to after-sales support, we help automotive companies build lasting customer relationships.
Our dedicated teams manage inbound inquiries, service appointment bookings, warranty support, and roadside assistance calls — ensuring every customer touchpoint reflects your brand’s commitment to excellence.
We also support outbound campaigns for new vehicle launches, test drive scheduling, customer satisfaction surveys, and loyalty program engagement. With multilingual capabilities and 24×7 availability, ADCALL helps automotive brands stay connected with their customers at every stage of the ownership journey.
Automotive
ADCALL brings a full suite of solutions that enhance customer experiences, reduce operational costs, and foster brand loyalty. From lead generation to after-sales support, we help automotive companies build lasting customer relationships.
Our dedicated teams manage inbound inquiries, service appointment bookings, warranty support, and roadside assistance calls — ensuring every customer touchpoint reflects your brand’s commitment to excellence.
We also support outbound campaigns for new vehicle launches, test drive scheduling, customer satisfaction surveys, and loyalty program engagement. With multilingual capabilities and 24×7 availability, ADCALL helps automotive brands stay connected with their customers at every stage of the ownership journey.
Automotive
ADCALL brings a full suite of solutions that enhance customer experiences, reduce operational costs, and foster brand loyalty. From lead generation to after-sales support, we help automotive companies build lasting customer relationships.
Our dedicated teams manage inbound inquiries, service appointment bookings, warranty support, and roadside assistance calls — ensuring every customer touchpoint reflects your brand’s commitment to excellence.
We also support outbound campaigns for new vehicle launches, test drive scheduling, customer satisfaction surveys, and loyalty program engagement. With multilingual capabilities and 24×7 availability, ADCALL helps automotive brands stay connected with their customers at every stage of the ownership journey.
Automotive
ADCALL brings a full suite of solutions that enhance customer experiences, reduce operational costs, and foster brand loyalty. From lead generation to after-sales support, we help automotive companies build lasting customer relationships.
Our dedicated teams manage inbound inquiries, service appointment bookings, warranty support, and roadside assistance calls — ensuring every customer touchpoint reflects your brand’s commitment to excellence.
We also support outbound campaigns for new vehicle launches, test drive scheduling, customer satisfaction surveys, and loyalty program engagement. With multilingual capabilities and 24×7 availability, ADCALL helps automotive brands stay connected with their customers at every stage of the ownership journey.
Automotive
ADCALL brings a full suite of solutions that enhance customer experiences, reduce operational costs, and foster brand loyalty. From lead generation to after-sales support, we help automotive companies build lasting customer relationships.
Our dedicated teams manage inbound inquiries, service appointment bookings, warranty support, and roadside assistance calls — ensuring every customer touchpoint reflects your brand’s commitment to excellence.
We also support outbound campaigns for new vehicle launches, test drive scheduling, customer satisfaction surveys, and loyalty program engagement. With multilingual capabilities and 24×7 availability, ADCALL helps automotive brands stay connected with their customers at every stage of the ownership journey.
Automotive
ADCALL brings a full suite of solutions that enhance customer experiences, reduce operational costs, and foster brand loyalty. From lead generation to after-sales support, we help automotive companies build lasting customer relationships.
Our dedicated teams manage inbound inquiries, service appointment bookings, warranty support, and roadside assistance calls — ensuring every customer touchpoint reflects your brand’s commitment to excellence.
We also support outbound campaigns for new vehicle launches, test drive scheduling, customer satisfaction surveys, and loyalty program engagement. With multilingual capabilities and 24×7 availability, ADCALL helps automotive brands stay connected with their customers at every stage of the ownership journey.
Our Capabilities
What We Offer
Our company goes beyond having an ideal BPO workforce. Our experience is the
key for our credibility – consider us as your ideal BPO partner.
Cost Effective
With our vast client portfolio, we are proficient in providing adaptable, flexible and economical cost solutions.
Technological Assistance
Adoption of latest technology such as cloud computing, social media, analytics and automation makes us stand above an average BPO.
Human Resource
Extensive investment in training of our manpower will assure you a quality output and service.
Industry Experience
We are one of your trusted partners having experience of more than 8 years. We contribute our experience to meet customer expectations.
Leadership
Meet Our Leadership
The experts guiding our workforce to deliver top-tier support for enterprise clients.
Rajesh Sharma
CEO & Founder
Priya Menon
VP Operations
Amit Patel
Head of Technology
Sneha Kapoor
Director - Client Relations
Reviews
What Our Clients Say
Trusted by leading organizations globally to manage critical customer interactions.
“ADCALL transformed our customer support operations. Response times dropped by 40% and our customer satisfaction score reached an all-time high.”
Sarah Mitchell
VP Customer Success, TechNova Inc.
“Their multilingual team handles our global customers with absolute professionalism. Truly a strategic partner that helped us scale effortlessly.”
David Chen
COO, GlobalReach Solutions
“The 24/7 availability and professionally trained executives made a huge difference for our high-compliance healthcare helpline.”
Dr. Ananya Rao
Director, MediCare Plus.
Priya Shah
Director of Ops, Northwind.
Priya Shah
Director of Ops, Northwind.
Priya Shah
Director of Ops, Northwind.